Shipping and Returns

When will I receive my order?

If you select Ground Shipping, you'll receive your order in 6-7 business days. If you select Premium Shipping, you’ll receive your order within 3-5 business days. If you select Two-Day Shipping, you’ll receive your order within 2 business days. Please note that we don't currently offer an overnight shipping option.

Since all of our products are handmade in small batches, occasionally items have a delayed shipping date. You’ll see this on the product page, and we’ll remind you again in your order confirmation email. Trust us – it’ll be worth the wait.

Where's my package?

To find out the location of your package, take a look at the tracking info that was emailed to you. Just a reminder that this email will be separate from your order confirmation email, so be careful not to miss it! If you want to change the address or simply learn the whereabouts of your package, you can contact the carrier directly.

What's your return policy?

We are committed to providing you with a quality product. Please email us at hello@coffeyvillecoffee.com with any questions or concerns, and we will do our best to get back to you in a timely fashion and resolve the issue.